FAQ

Can I have my piece mounted or framed?
Yes. If the piece is listed by a Marketplace Artist, contact them directly for their suggestions and at that time, they can provide you with an estimate. Most artists have preferred ways to display their work, and many are happy to share their suggestions with you. If your piece is listed by a Beholder Artist, contact us directly and we can assist in preparing an estimate. In either case, you'll need to pay the agreed costs before the piece gets shipped out. Once a piece is custom framed, it is non-refundable.

How long will it take a piece to ship to me?
All pieces are shipped via Ground service unless requested otherwise. Allow up to 14 days for it to arrive. Photography can take up to 3 weeks to arrive in the event of custom printing.

How can I start selling on the Marketplace?
All artists need to go through the submission process to be sellers on the site. Once your work has been approved, you'll be sent all of the details on how participation works, including all fees and guidelines. Artists are considered on the strength of the work and their ability to successfully sell on their own. When you submit work, please specify your interest in the Marketplace.

Is there an actual gallery space in San Francisco?
We're still focusing our attentions in non-local ways, and the site is the best way we've found to stay committed to all of our collectors. If you'd like to see work from Artists in the Bay Area, we'd be happy to set up a studio visit to see the work in person. If there's an artist in your area you'd like to contact, let us know.

Will artists do a custom piece on commission?
Some do, but not all. If you have a vision for something specific, let us know, and we can work with an artist of your choice to make it happen.

What is the different between a Chromogenic Print, a Digital C print, and an Archival Epson Print?
Technology in photographic prints is changing rapidly. Traditionally, color prints have been made from negatives on light sensitive paper. Many photographers still print this way, and their prints are called Chromogenic. Some photographers shoot with traditional film and have their negatives scanned to create digital prints. Lightjet or Digital C prints are created by exposing photo sensitive paper with a digitally generated image. Archival inkjet prints, sometimes called Giclée, is another way some artists choose to print their work. All methods are equally viable, and no matter which an artist chooses, the most important part of the process is that it meets with their approval. Each print you purchase will have an artist signature and edition number on the back side of the print (verso) to verify it's authenticity.